PRC 107: Becoming a Better Listener
PRC 107: BECOMING A BETTER LISTENER: Listening is perhaps the most overlooked, misunderstood, and undervalued communication skill. However, being a good listener is at least as important as being a good speaker, writer, or reader. In fact, listening may be the single most important communication skill for career professionals. This program offers seven specific techniques for listening more actively in conversation, whether that conversation is with a colleague, supervisor, client or patient, or other stakeholder. It offers an active listening strategy for career professionals who are about to attend a continuing education or enrichment course, seminar, workshop, or lecture. It guides participants through a self-reflective exercise to help them engage with the material presented at educational programs. Finally, this program offers guidance for listening actively at meetings, through electronic communication media, and in face-to-face interactions.
Read “Active Listening Tips for Program Participants”