MMA 113: How to Keep Cancellations, No-Shows, and Chronically Late Patients from Crippling Your Professional Practice
MMA 113: HOW TO KEEP CANCELLATIONS, NO-SHOWS, AND CHRONICALLY LATE PATIENTS FROM CRIPPLING YOUR PROFESSIONAL PRACTICE: Control and planning are the keys to getting patients to show up for their appointments on time. This program will explore the specific techniques that encourage your patients to be prompt. As well, you’ll learn a specific strategy for dealing with a patient the first time he or she cancels, doesn’t show, or arrives late – and what to do about repeat offenders.